General Site Usage
Welcome to caringskin.com.sg. This site is provided as a service to our visitors and may be used for informational purposes only. Because the Terms and Conditions contain legal obligations, please read them carefully.
1. Your Agreement
By using this Site, you agree to be bound by, and to comply with, these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this site.
2. Privacy
Please review our Privacy Policy, which also governs your visit to this Site, to understand our practices.
3. Money-Back Guarantee for Gentle Extraction (Trial Facial Only)
At Caring Skin, we take pride in our Signature Gentle Extraction technique and are committed to delivering a comfortable and reassuring experience. To give first-time customers a peace of mind, we’re offering a 100% Money-Back Guarantee if the extraction is painful.
To qualify for the refund, customers must inform our team immediately during and after the session if they experience pain during the extraction. Feedback and refund requests must be submitted before leaving the outlet on the same day as the appointment.
- Valid for first-time customers who booked a trial facial with extraction
- Feedback and refund requests must be given on the same day, before leaving the outlet
- Refunds apply only if the customer reports pain during the extraction
- The refund will be based on the amount paid by the customer prior to the trial session, whether a deposit or full payment, and will be processed within 14 working days
- One-time redemption per customer
4. Products and Services for Personal Use
All products and services provided through our Site are intended for personal use only. You may not sell or resell any items or samples obtained from us. We reserve the right to cancel or adjust orders we believe may violate this policy.
5. Accuracy of Information
While we strive to provide accurate and up-to-date information on our Site, we do not guarantee that all content, including product details and pricing, is error-free or current. We reserve the right to correct any inaccuracies and update information at any time without prior notice.
6. Linked Sites
Our Site may contain links to third-party websites for your convenience. We are not responsible for the content or practices of these external sites and do not endorse them. You access them at your own risk.
7. Limitations
Our liability shall be limited to the maximum extent permitted by law of Singapore.
8. Copyright Complaints
We respect the intellectual property of others and require that users of the Site do the same. We also maintain a policy that provides for the termination in appropriate circumstances of the Site’s use privileges of users who are infringers of intellectual property rights. If you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please contact us with the relevant details, including your contact information and a description of the issue.
9. Indemnity
By using our Site, you agree to indemnify us and affiliated entities (collectively "Indemnities") and hold them harmless from any and all claims and expenses, including (without limitation) attorney's fees, arising from your use of the Site, its services, or misuse of your account, regardless of whether such use is authorized by you.
10. Disputes
These Terms and Conditions and any dispute, claim or controversy regarding the Site are governed by Singapore law and will be resolved by confidential arbitration in Singapore under the rules of the Singapore International Arbitration Centre (SIAC). Notwithstanding the above, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors or otherwise have a cause of action in equity, we may choose to seek injunctive or other appropriate relief in any court of competent jurisdiction and you consent to jurisdiction and venue in any such court for such purposes.
Arbitration will take place in Singapore, conducted in English by three arbitrators. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the extent permitted by law, all proceedings must be individual — not part of a class, group, or representative action. You may only bring claims in your personal capacity.
11. Consent to Receive Notices Electronically by Posting on the Site and Via Email
By using our Site, you consent to receive all legal notices and communications from us electronically, either via email or posted on the Site. If you wish to withdraw this consent, you must inform us and discontinue use of the Site. Please note that this consent to receive Notices is entirely separate from any election you may make with respect to receipt of marketing communications. Your options with respect to receipt of marketing communications are set forth in our Privacy Policy.
12. General
We reserve the right, at our sole discretion, to change, modify or otherwise alter these Terms and Conditions at any time. Your continued use of the Site following the posting of changes and/or modifications will constitute your acceptance of the revised Terms and Conditions and the reasonableness of these standards for notice of changes.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms and Conditions or your use of the Site. Our performance of these Terms and Conditions is subject to existing laws and legal obligations in Singapore.
